In keeping with this philosophy of offering cutting edge opportunities to help guide their customers, CBI is the only backflow testing company to offer an “all-inclusive” service package. The all-inclusive program allows for peace of mind when it comes to ensuring your backflow is kept in top working condition. It includes the annual testing and certification of the backflow device, as well as internal parts and repairs as needed for no additional cost. In addition, the backflow valve is covered for the next 12 months if any emergency return trips are needed. This helps alleviate any unexpected bills for repairs or even return service calls, allowing for onsite repair to be included at the time of evaluation with no extra cost incurred.

Another benefit of working with CBI is our amazing customer service. When you reach out to us, you get to speak with one of our team members directly. Supporting each of our backflow inspectors is a full office staff of the most experienced group in the industry. We believe in interacting and resolving any problems that come up without running you through automated menus or outsourced representatives. The philosophy of maintaining the relationships with our clientele and providing a collection of talented individuals pulling together to harmonize in protecting our drinking water, has not changed, even as technology has advanced. We are dedicated to achieving optimal results by providing only the best support and inspectors for our services which are available 24 hours a day, 7 days a week.  Holding to these standards, our attention to detail, and working to protect our water resources over the years, has allowed us to build the trust needed to grow our business into the premier backflow testing company in the country.