Testimonials

See what customers have to say about Chicago Backflow.

4.7

Based on 25 reviews

Chicago Backflow always sends the most qualified technicians. Great customer services whether from the office or in the field technicians. I have used there services for the past 4 years. I truly appreciate their great customer services and timely appointments and total transparency when it comes to communicating with the customer (me). The techs are personable and always onTime. Thank you Tiffany (Office), Jeff & J. J. (Field Technicians/Plumbers)

scott hall jr

1692055310

Have been using CBI for years…the same team member, Mark, comes every year. He is courteous, prompt, respectful and no mess after completion. They will continue to be my go-to!

Adam Levinson

1690479262

Edward was very helpful and professional.

Timothy MacArthur

1689282430

Backflow testing cost twice as much as last year.... total misunderstanding. Customer service rep did not explain pricing. Talked to someone else and they explained what was going on. I have a lot of devices and I need to have them check annually so this is the best company to do it. I should have asked more questions.

John P. London

1685475796

I love this: The office makes an appointment, with an actual time range. Then the service provider calls to say they are on the way, during that time. And then texts you when they arrive. I made an appointment for our next annual backflow check - in 12 months!

Shirley Adams

1684856662

I got quoted $240 then I got quoted $99 for the work and then I ended up getting charged $240. While the technician that came out was pleasant to work with, their back end office is a mess. They need to get their act right.

Joseph Johnson

1683330886

Our the backflow device annual testing was performed yesterday and Matt K was amazing. He communicated every step necessary and was able to efficiently work his way around without needing to be escorted every step of the way. I already received an email with the invoice and copies of the test results. I am super impressed and very happy. I love to get things off my desk asap, this is great. I highly recommend you contact Megan D. for any future testing.

Hector Adorno

1683145674

Lbc Bc

1681779250

Victor Sandoval

1679440056

Tested our RPZ's and was in and out with little or no interruption to our business. Excellent service.

Ben Jensen

1679427484

Chime Ajiere

1677529292

We have been using Chicago Backflow from 2014-2022.I call them every year to schedule our backflow test. They are very professional, certified and knowledgeable. Their prices are very fair and our company will continue to use them. I give them 5 stars!

Quin Kowalski

1674689396

Backflow valve inspection was flawless. Technician was very nice.

Warren Rodgers

1673030547

CBI has been servicing my home for four years with our sprinkler system. They are the best. Always on time, great service and low prices.Thank you CBI,KS

Kathy Serritella

1669046200

Jimmie Williams

1667650998

This is the best backflow testing and certification we've experienced from start to finish in terms of cost and quality. We were able to schedule the work at a guaranteed time which was a first ever for a service call and was truly a day saver. Jack arrived even earlier but waited till the appointed time to ring the door bell. He was very professional, respectful, knowledgeable, efficient and a pleasure to work with. Besides Jack, all the staff we dealt with were wonderful. Being a family owned business, they treat their customers like family. We certainly highly recommend Chicago Backflow and will be using them for future plumbing needs!

Connie Fermin

1664547090

On timeEasy to work withPriced rightTested our plumbing/fire system & sprinkler back flow in one visitWell doneNice people

Robert White

1662471322

Top notch service!!! We are a new to the area company that needed a portable RPZ to use on city of Chicago hydrants, the owner himself took the time to sit down with us and write down exactly what to get and where to get it. They also set up a prompt test date for it. Thanks again!

J Hy

1659224124

I've relied on Chicago Backflow for seven years because they've always been a pleasure to deal with while providing excellent quality service.

Tony Kieltyka

1657294198

We used CBI for our backflow inspections. They were extremely responsive and quick to give us pricing. The technician, Mark, was on time, professional, quick, efficient and able to answer many question I had about our specific devices. Couldn't have asked for a better experience. CBI had much better pricing than other companies in the area who we've used in the past. 5/5.

Tommy M

1656503049

Very professional team from start to finish. Had a couple of jobs for them and they had them scheduled and completed in just a few days. Great company to do business with.

Lewis Thomas

1651772240

Chicago Backflow was very professional from the office staff to the onsite technician. The office staff provided a time-window and Genaro, the technician called early and showed up on-time.As a plumbing novice, I do not have much experience with backflows or plumbing. I highly encourage to opt for their $150 test/repair package instead of the standard $99 for first-time customers. It is slightly extra but if the backflow test were to fail, you might be quoted the standard price that will be substantially more.

justin zhu

1647970915

Best in the business!!!Can always count on CBI for all of our backflow needs and certifications. Vito is the best!!

Brian Ferguson

1585261263

Great company. They handle all of our rpz testing. Always on time and get it done right. Office staff amazing. Would highly recommend for all of your backflow valves.

Michelle Koonce

1564143018

Suzanne Mailhot

1562645677

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Reviews Through Email

Chicago Backflow was very professional from the office staff to the onsite technician. The office staff provided a time-window and Genaro, the technician called early and showed up on-time.
As a plumbing novice, I do not have much experience with backflows or plumbing. I highly encourage to opt for their $150 test/repair package instead of the standard $99 for first-time customers. It is slightly extra but if the backflow test were to fail, you might be quoted the standard price that will be substantially more.

J.Z.

Great company. They handle all of our rpz testing. Always on time and get it done right. Office staff amazing. Would highly recommend for all of your backflow valves.

M.K.

Can always count on CBI for all of our backflow needs and certifications. Vito is the best!!

B.F.

Mr. Doug Eisenhauer President of BSI

Thank you Mr. Eisenhauer. Your backflow tester, James Kucala, Jr, came

today and checked the Back Flow System at my home. I received the report

from the Village of Orland Park showing it passed the test on June 13, 2022.

I am forever grateful for your continued thoughtfulness and generosity.

A poster honoring my husband Bill, a WW ll Army Air Force Veteran, who

deceased at 97 years of age on March 18, 2021, is displayed on the lamppost

just as you enter the roundabout going North on Ravinia near the Village of

Orland Park City Hall.

Loretta Nicholson

The guys who came out to service our Backflow is just Awesome. Great guy who is very Professional, he is why he keep coming back to Chicago Backflow.

Marty Larsen

We used CBI for our backflow inspections. They were extremely responsive and quick to give us pricing. The technician, Mark, was on time, professional, quick, efficient and able to answer many question I had about our specific devices. Couldn’t have asked for a better experience. CBI had much better pricing than other companies in the area who we’ve used in the past. 5/5.

Tommy M

Call us at (708) 389-5600

Call us at (708) 389-5600

Testimonials

Reviews Through Email